Tips When Placing Packages
Here are some helpful guidelines when placing packages:
- Every
package must be captured and assigned before placing in the room. Each package
needs to be placed one at a time.
- Place
all oversized packages in the designated oversized area.
- Place
all flats/envelopes in the designated area for envelopes.
- Once the package is placed on the
shelf, DO NOT MOVE or rearrange it.
Before placing packages, keep in mind that additional packages may be added to
the shelf.
- Do not place packages on top or
behind other packages. If it is for the same recipient, you can stack them.
- Packages can be close together (a finger spacing).
- The label does not have to be
facing out.
- If
you are having trouble placing a package, for example, the system is not
accepting the placement, try placing again or change the package type to Flat. This might occur if the package is
too small or the package is flat.
- After placing a package on a
shelf, you may receive a placement error. If you do receive this message, you
can touch PACKAGE OVERHANG to let the system know you are OK with this
placement.
- Always listen to the audio
instructions.
- When you have completed delivering
packages, place the device back in the cradle and you should always close the door.

For
detailed instructions with images and to download SPR Guides, see the User Guides in the Knowledge Base.
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