Delivering Flats/Envelopes, Oversized, Refrigerated Packages
- Enter your PIN or scan your Key Fob/Key Card.
- Enter the room and capture the package label.
- Using the MobileKiosk, capture the
package label.
- Select the recipient.
- Depending
on the package type, touch Oversized or Envelope/Flat.
- Place
the package in the designated area:
- If
it’s an envelope or a small package, place the package in the correct bin, if alphabetized: by the
recipient’s last name, or if it’s by Unit #: place by the resident’s Unit #.
- If
the package is oversized, place the package in the designated area for
oversized packages.
- If
the package is a perishable, place in the refrigerated section.
- Touch Confirm Delivery.
- This informs the system that you have placed the package even though it
is not being placed and monitored on a shelf.
- Deliver additional packages.
- When finished, place the device in the cradle, then exit the room and close the door.

Download the SPR User's Guide for detailed instructions with images. See the User Guides in the Knowledge Base.
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