Recipient Package Pickup Instructions - Spanish

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• Recipient Package Pickup Instructions

  Click below to download the Recipient Package Pickup Instructions.

• Assisting a Recipient with a Pickup

  If Staff needs to pick up an item for a recipient because they don’t have their Notification PIN, they are out of town, or they can’t get to the Smart Package Room to pick up their item, you can: At the Kiosk, enter your PIN or scan your Key Card. ...

• Recipient Package Pickup

  Click the link to view a short video on how a recipient picks up their package. https://marketscale-4.wistia.com/medias/zptt4enirv

• Picking up a Package (Recipient or Staff)

  At the Smart Package Room kiosk, the Welcome screen appears, the system recognizes a presence and automatically takes you to the sign-in screen, or you can Touch to Begin. The Sign-in screen displays. Scan your QR Code in the upper-middle of the ...

• If a Package was Moved or Not Assigned to a Recipient

  If a package was moved or a package was placed in the room on a shelf, and not assigned to a recipient, you can clear the issue and place the package again. The steps below will help you clear these Unassigned Delivery issues. At the kiosk, enter ...