Manually Entering a Tracking Number - with the MobileKiosk
Note: This feature is only available with a MobileKiosk™ and turned on by
the request of the site.If a tracking number can’t
be captured (label is damaged, etc.) or the package does not have a valid
tracking number, you can manually enter the tracking number.
- At the
kiosk, enter your assigned Access PIN or use a Key Card.
- Enter the room.
- Pick up the MobileKiosk.
- Tap Assign Manually.
- Enter at least the last 6 characters of the tracking number. Or tap/select from the list.
- Tap Accept.
- Select the recipient
- Select the Package Type: Standard,
Flat/Envelope, Oversized, etc.
- Place the package on any shelf in the
room, or in a designated area if not a standard package.
- Continue
to deliver additional packages.
For detailed instructions with images and to
download SPR Guides, see the User Guides in the Knowledge Base.
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