Leaving a Package to Pick Up Later

Leaving a Package to Pick Up Later

If a package is too large or a recipient has too many packages to carry and wants to pick them up later, they can end the session and pick up their package later.

  1. If you decide to pick up latertouch End Pickup.
  2. The kiosk will ask if you picked up all of your packages or if you want to pick them up later. Touch Pickup Later.
The next time you come back to the kiosk, it will ask you to pick up these packages first before picking up any newer packages that may have arrived.

Info
For detailed instructions with images and to download SPR Guides, see the User Guides in the Knowledge Base.


    • Related Articles

    • Pick Up Tips

      DO NOT move packages around trying to find a package. (If a recipient can’t find their package, they should reach out to onsite Staff for assistance.) Retrieve packages promptly to avoid them being returned. If you can’t pick up your package ...
    • Smart Package Room User's Guide

      Click below to download the Smart Package Room User's Guide.
    • Smart Package Room Lite User's Guide

      Click below to download the Smart Package Room Lite User's Guide.
    • 6. Package Pickup

      Click the link to view a short video on how to pick up a package. https://marketscale-4.wistia.com/medias/dfvg3l30dm
    • Picking up a Package

      At the kiosk, recipient should scan their QR Code or enter the 6-digit PIN they received from the Email/Text notification. Enter the room and head towards the shelf indicated on the Room Map. A red laser points with a circular motion on the package. ...