Managing Couriers
Customizing a Courier or Staff PIN
If you want to assign a specific 6-digit number to a Courier’s or Staffs PIN, you can edit their existing PIN. The system will confirm that it is not a duplicate. You will need the Courier’s or Staffs 6-digit PIN that you are changing. Note: This ...
Managing Courier Accounts
To access the Smart Package Room to deliver items, a Courier can be given a Key Card to scan. The best approach is to make a generic Courier account for each carrier (USPS, UPS, DHL, FedEx, etc.), assign a PIN, then use the PIN to assign a Key Card. ...
Deactivating a PIN for a Courier
If you need to remove or deactivate a Courier’s PIN, follow this procedure. From the Portal, click the Menu button on the left and choose User Admin, then Couriers. From the Courier page, click the View (arrow) button for the Courier you want to ...
Deactivating a Courier Account
From the Portal, click the Menu button on the left and choose User Admin, then Courier. From the Courier page, click the Arrow icon to select the Courier you want to deactivate. From the Courier Detail page, click the Deactivate (x) button. The ...
Creating a PIN for a Courier
In order for a Courier to access the Smart Package Room to deliver items, they will need a PIN to use at the kiosk. From the Portal, click the Menu button on the left and choose User Admin, then Couriers. From the Courier page, click the View (arrow) ...
Adding a Courier
Add a courier to the SPR Portal to give them access to your Smart Package Room. From the Portal, click the Menu button on the left and choose User Admin, then Couriers. From the Couriers page, click the Add Courier (+) button. On the Create Courier ...