Related Articles
Deactivating a Staff Account
To remove a Staff account: From the Portal, click the Menu button on the left and choose User Admin, then Staff. From the Staff page, click the Arrow to select the Staff member you want to deactivate. From the Staff Detail page, click the Deactivate ...
Inviting a Staff Member
To add a Staff member to access the Smart Package Room, you can send them an Invite and have them enter their information (Email, phone, etc.). From the Portal, click the Menu button on the left and choose Invitations. In the upper-right corner, ...
5. Staff Assisted Delivery
Click the link to view a short video on how to perform a Staff Assisted package delivery. https://marketscale-4.wistia.com/medias/kz16z34ad2
7. Staff Assisted Pickup
Click the link to view a short video on how staff can help a resident (recipient) pick up their package. https://marketscale-4.wistia.com/medias/9ajku6vxpf
Staff Forgot Password
If a Staff member forgets their password to log into the Portal, they can reset their password to receive a new one: In the Portal, click the “Forgot Password” link on the Sign-in screen. In the Forgot Password dialog, enter your email address into ...