Recipient Package Pickup

Recipient Package Pickup

Click the link to view a short video on how a recipient picks up their package.

    • Related Articles

    • Assisting a Recipient with a Pickup

      If Staff needs to pick up an item for a recipient because they don’t have their Notification PIN or they are out of town, you can: Enter your PIN or scan your Key Card. Touch Pickup from the Main Menu screen. Choose from the list of names or use the ...
    • If a Package was Moved or Not Assigned to a Recipient

      If a package was moved or a package was placed in the room on a shelf, and not assigned to a recipient, you can clear the issue and place the package again. At the kiosk, enter your assigned PIN or scan your Key Card. Touch Troubleshoot. Touch ...
    • 6. Package Pickup

      Click the link to view a short video on how to pick up a package. https://marketscale-4.wistia.com/medias/dfvg3l30dm
    • Manually Adding a Recipient

      If you need to manually add a Recipient to your database (to use the Smart Package Room): From the Portal, click the Menu button on the left and choose Recipients. From the Recipients page, click the Add Recipients (+) button. From the Create ...
    • Updating an Existing Recipient

      In the Portal, the Recipients Detail page displays information about a current Recipient. From the Portal, click the Menu button on the left and choose Recipients. Enter the Recipient’s Name and click the Apply Filter (Search) button to locate the ...