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Assisting a Recipient with a Pickup - Using the MobileKiosk
If Staff needs to pick up an item for a recipient because they don’t have their Notification PIN or they are out of town, you can pickup a package using the MobileKiosk (inside the room). At the kiosk, enter your assigned Access PIN or use a Key ...
If a Package was Moved or Not Assigned to a Recipient
If a package was moved or a package was placed in the room on a shelf, and not assigned to a recipient, you can clear the issue and place the package again. At the kiosk, enter your assigned PIN or scan your Key Card. Touch Troubleshoot. Touch ...
Picking Up A Package
Click below to download the Picking Up a Package Instructions.
Picking up a Package
At the kiosk, recipient should scan their QR Code or enter the 6-digit PIN they received from the Email/Text notification. Enter the room and head towards the shelf indicated on the Room Map. A red laser points with a circular motion on the package. ...
Picking Up a Package - Spanish
Click below to download the Picking Up a Package Instructions in Spanish.