5. How to Search for a Package

• Related Articles

• Delivering a Package

  STAFF: Enter your PIN or scan your Key Fob. COURIERS: Scan a Key Card or enter a PIN. Acknowledge that you understand you need to scan every package into the package room system. Touch I Acknowledge. The door unlocks, enter the room. Pick up the ...

• Searching for a Missing Package

  Resident Name Unit # Tracking # (recommended) Date package was delivered Gather as much information from the resident as possible. From the Portal, click to open the Main menu, then click Packages. Clear any existing filters, such as Assigned - True, ...

• Smart Package Room User's Guide

  Click below to download the Smart Package Room User's Guide.

• Delivering a Package at the Kiosk

  If the MobileKiosk is unavailable (not fully charged), you can use the kiosk to scan in packages. Scan your KeyCard/enter PIN, then scan the first package. Make sure the entire label is visible and the package is not moving. Hold the package so that ...

• Smart Package Room Lite User's Guide

  Click below to download the Smart Package Room Lite User's Guide.