5. How to Search for a Package

• Related Articles

• Searching for a Missing Package

  Resident Name Unit # Tracking # (recommended) Date package was delivered Gather as much information from the resident as possible. From the Portal, click to open the Main menu, then click Packages. Clear any existing filters, such as Assigned - True, ...

• Smart Package Room User's Guide

  Click below to download the Smart Package Room User's Guide.

• Smart Package Room Lite User's Guide

  Click below to download the Smart Package Room Lite User's Guide.

• Scanning and Placing a Package Using the Kiosk

  After you scan your KeyCard/KeyFob, scan the first package. Make sure the entire label is visible and the package is not moving. Hold the package so that the tracking UPC lines are level in front of the scanner camera. If you are experiencing trouble ...

• Capturing and Placing a Package Using the MobileKiosk™

  Scan your Key Card/KeyFob. For couriers only, a dialog appears that asks them to acknowledge that they understand they need to scan every package into the package room system. Touch I Acknowledge. The door unlocks, enter the room to begin capturing. ...