Managing Courier Accounts

Managing Courier Accounts

To access the Smart Package Room to deliver items, a Courier can be given a Key Card to scan. The best approach is to make a generic Courier account for each carrier (USPS, UPS, DHL, FedEx, etc.), assign a PIN, then use the PIN to assign a Key Card. You probably will only need one Key Card per carrier, but, if necessary, you can make additional PINs/Key Cards for specific Couriers anytime. Leaving the Key Card with onsite Staff will assure that the Courier has access to the room at all times.

For more information about managing your Courier accounts, see the following articles:
  1. Adding a Courier
  2. Creating a PIN for a Courier
  3. Deactivating a PIN for a Courier
  4. Deactivating a Courier Account

For detailed instructions with images and to download SPR Guides, see the Reference Documents in the Knowledge Base.



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