Updating Your Account - Email or Phone

If you need to update any information in your account (Email, cell phone), follow these instructions.

1. Sign-in to the Portal.
2. In the Dashboard, click the My Account icon in the upper-right. Then click My Profiles.
3. In the My Profiles page, click View Profile (arrow) button. The Administration Detail page opens.
4. Click Edit Administrator (pencil) button. The Update Administrator page opens.
5. Make the appropriate changes, then click the Update Administrator (checkmark) button.

For detailed instructions with images and to download SPR Guides, see the Reference Documents in the Knowledge Base.

• Related Articles

• Updating an Existing Recipient

  In the Portal, the Recipients Detail page displays information about a current Recipient. From the Portal, click the Menu button on the left and choose Recipients. Enter the Recipient’s Name and click the Apply Filter (Search) button to locate the ...

• Confirming Your Email in the Portal

  You can confirm that there is communication between the Portal and your Email address. Sign-in to the Portal. In the Dashboard, click the My Account icon in the upper-right, then select your name. In the My Account page, click Confirm Email. An Email ...

• Receiving an Invitation and Setting Up Your Account

  In order to gain access and use the Smart Package Room as a Property Manager or Staff member, you will need to register and set up your account in the Portal. You would have received an Email from Position Imaging for an “Invitation from Smart ...

• Deactivating a Staff Account

  To remove a Staff account, follow these instructions. From the Portal, click the Menu button on the left and choose User Admin, then Staff. From the Staff page, click the Arrow to select the Staff member you want to deactivate. From the Staff Detail ...

• 2. How to Register Your Account

  Click the link to view a short video on how to register your account. https://marketscale-4.wistia.com/medias/d6o339rztl