Changing Your Password
If you need to change your account password, follow these instructions.
- Sign-in to the Portal.
- In the Dashboard, click the My Account icon in the upper-right, then select Password.
- In the Password page, enter your current password.
- Enter your new password, then confirm your new password.
- Click the Update Password button.
For detailed instructions with images and to download SPR Guides, see the Reference Documents in the Knowledge Base.
Related Articles
Staff Forgot Password
If a Staff member forgets their password to log into the Portal, they can reset their password to receive a new one: To reset a Staff password: In the Portal, click the “Forgot Password” link on the Sign-in screen. In the Forgot Password dialog, ...Resetting a Password for Staff
To reset a Staff’s password: In the Portal, click the “Forgot Password” link on the Sign-in screen. In the Forgot Password dialog, enter your email address into the field, then click Submit. You will be sent a link and a temporary password to your ...Changing a Primary Contact for a Recipient
Changing a primary contact for a recipient grants another recipient in the building the ability to pick up packages on the recipient’s behalf. Also referred to as the “Preferred Contact”. To change a primary contact for a recipient: In the Portal, ...90112-9-Tips & Tricks-Viewing KB Articles
Download the PDF to see how to access helpful articles in the Knowledge Base.Portal User's Guide
Click below to download the Portal User's Guide.