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Staff Forgot Password
If a Staff member forgets their password to log into the Portal, they can reset their password to receive a new one: To reset a Staff password: In the Portal, click the “Forgot Password” link on the Sign-in screen. In the Forgot Password dialog, ...
Resetting a Password for Staff
To reset a Staff’s password: In the Portal, click the “Forgot Password” link on the Sign-in screen. In the Forgot Password dialog, enter your email address into the field, then click Submit. You will be sent a link and a temporary password to your ...
Changing a Primary Contact for a Recipient
Changing a primary contact for a recipient grants another recipient in the building the ability to pick up packages on the recipient’s behalf. Also referred to as the “Preferred Contact”. To change a primary contact for a recipient: In the Portal, ...
Portal User's Guide
Click below to download the Portal User's Guide.
Receiving an Invitation and Setting Up Your Account
In order to gain access and use the Smart Package Room as a Property Manager or Staff member, you will need to register and set up your account in the Portal. You would have received an Email from Position Imaging for an “Invitation from Smart ...