Perishable or Signature Required Package
If the package is a perishable or requires a
signature, you can indicate this in a note.
When a recipient is sent a notification email, they will be informed that a package
note: Perishable, Signature Required, or a custom note is associated with their
package.
- At
the kiosk, enter your assigned Courier PIN or use a Key Card.
- Enter the room.
- Using the MobileKiosk, capture the
package.
- Select the recipient.
- Select the Package Type: Standard,
Flat/Envelope, Oversized, etc.
- In the Place Package window, touch Add Notes.
- Touch any of the following notes (you can select all, if necessary).
- Perishable – The package may be
food related and probably needs to be refrigerated.
- Signature Required –Selecting this
note will notify a recipient that this package requires a signature upon pick
up. They will sign for the package directly on the Kiosk.
- Your site may have additional
notes displayed.
- With a note selected, touch Apply.
- Place the package on any shelf in
the room, or in a designated area if not a standard package.
- Continue to deliver additional packages.
- When finished with your deliveries, place the device in the cradle, then exit the room and close the door.

For detailed instructions with images and to
download SPR Guides, see the User Guides in the Knowledge Base.
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Is a Package Perishable or Needs a Signature
The Portal allows you to assign package notes to a delivered package. Notes can inform a recipient that their package has some special requirement. You can add package notes, but activate when necessary. These notes are all customizable and can ...
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Click below to download the Smart Package Room User's Guide.
Smart Package Room Lite User's Guide
Click below to download the Smart Package Room Lite User's Guide.
Picking Up A Package
Click below to download the Picking Up a Package Instructions.
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At the kiosk, recipient should scan their QR Code or enter the 6-digit PIN they received from the Email/Text notification. Enter the room and head towards the shelf indicated on the Room Map. A red laser points with a circular motion on the package. ...