Assigning Special Notes to a Package

If the package is a perishable or requires a signature, follow these steps to assign those particular notes to the package. When a recipient is sent a notification email, they will be informed that a package note: Perishable, Signature Required, or a custom note is associated with their package.

1. At the kiosk, enter your assigned Courier PIN or use a Key Card.
2. Enter the room.
3.  Using the MobileKiosk, capture the package.
4. Select the recipient.
5.  Select the Package Type: Standard, Flat/Envelope, Oversized, etc.
6.  In the Place Package window, touch Add Notes.
   
7. Touch any of the following notes (you can select all, if necessary).
   
1. Perishable – The package may be food related and probably needs to be refrigerated. Selecting this note will notify the recipient that this package contains a perishable package and should be picked up as soon as possible.
   
2. Signature Required –Selecting this note will notify a recipient that this package requires a signature upon pick up. They will sign for the package directly on the Kiosk.
   
3. Your site may have additional notes displayed.
   
8. With a note selected, touch Apply.
   
9. Place the package on any shelf in the room, or in a designated area if not a standard package.
   
10. Continue to deliver additional packages.
    
11. When finished with your deliveries, place the device in the cradle, then exit the room and close the door.

For detailed instructions with images and to download SPR Guides, see the Reference Documents in the Knowledge Base.

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