To add a Staff member to access the Smart Package Room, you can send them an Invite and have them enter their information (Email, phone, etc.). From the Portal, click the Menu button on the left and choose Invitations. In the upper-right corner, ...
To remove a Staff account: From the Portal, click the Menu button on the left and choose User Admin, then Staff. From the Staff page, click the Arrow to select the Staff member you want to deactivate. From the Staff Detail page, click the Deactivate ...
If a Staff member forgets their password to log into the Portal, they can reset their password to receive a new one: In the Portal, click the “Forgot Password” link on the Sign-in screen. In the Forgot Password dialog, enter your email address into ...
If Staff is having trouble creating a PIN for themselves, the Property Manager can create one: From the Portal, click the Menu button on the left and choose User Admin > Staff. From the Staff page, click the Staff member you want to create a PIN for. ...