Related Articles
Courier Verification
You can enable a feature to require a Courier to scan a package at the kiosk to verify it is who they say they are (a UPS driver is scanning UPS packages). If the tracking number is identified as the correct package, the courier will gain access to ...
Deactivating a Courier Account
From the Portal, click the Menu button on the left and choose User Admin, then Courier. From the Courier page, click the Arrow icon to select the Courier you want to deactivate. From the Courier Detail page, click the Deactivate (x) button. The ...
Managing Courier Accounts
To access the Smart Package Room to deliver items, a Courier can be given a Key Card to scan. The best approach is to make a generic Courier account for each carrier (USPS, UPS, DHL, FedEx, etc.), assign a PIN, then use the PIN to assign a Key Card. ...
Deactivating a PIN for a Courier
If you need to remove or deactivate a Courier’s PIN, follow this procedure. From the Portal, click the Menu button on the left and choose User Admin, then Couriers. From the Courier page, click the View (arrow) button for the Courier you want to ...
Creating a PIN for a Courier
In order for a Courier to access the Smart Package Room to deliver items, they will need a PIN to use at the kiosk. From the Portal, click the Menu button on the left and choose User Admin, then Couriers. From the Courier page, click the View (arrow) ...