About the Room Map
Some helpful guidelines about the Room Map:
- The “You Are Here” indicates the
location of the kiosk and where the recipient is standing prior to entering the
room. This gives an overall view of what shelf the package is located on in
relationship to where they are standing.
- The shelf number will blink blue
indicating what shelf the package is on.
- The live image on the right will
indicate with a blue box the actual package and its’ location.
- The Package Pickup section
indicates the number of packages to be picked up for that recipient, the
Tracking Number, and the status of the pickup (To Pickup, Queued (to be picked
up next)).
- In the lower-right, a small image
of the scanned in package label and the package location also displays.
- For more details about the
package, touch Package Details in the lower-left to display additional
details about the package.
For
detailed instructions with images and to download SPR Guides, see the Reference
Documents in the Knowledge Base.Related Articles
Smart Package Room User's Guide
Click below to download the Smart Package Room User's Guide.Smart Package Room Lite User's Guide
Click below to download the Smart Package Room Lite User's Guide.9. Room Maintenance
Click the link to view a short video on how you can perform maintenance on your room. https://marketscale-4.wistia.com/medias/5gcw0wfh87Periodic Room Maintenance
Follow these steps to clear issues in your Smart Package Room. As you follow these high-level steps, listen for system audio to help you through the process. At the kiosk, enter your assigned PIN or scan your Key Fob. Touch Troubleshoot from the Main ...Remove All Items & Reset Your Package Room
To clear out, remove and redeliver all items in your package room, use the following steps: At the kiosk, enter your assigned PIN or scan your Key Card. Touch Troubleshoot from the Main Menu screen. The Troubleshoot screen opens showing any ...