7. Staff Assisted Pickup

7. Staff Assisted Pickup

Click the link to view a short video on how staff can help a resident (recipient) pick up their package.

https://marketscale-4.wistia.com/medias/9ajku6vxpf



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    • 2. Staff Assisted Delivery, Pickup, and Room Maintenance

      Click the link to view a short video on what staff can help with (delivery, pickup, and room maintenance). https://marketscale-4.wistia.com/medias/su7e3jdsmm
    • 5. Staff Assisted Delivery

      Click the link to view a short video on how to perform a Staff Assisted package delivery. https://marketscale-4.wistia.com/medias/kz16z34ad2
    • Assisting a Recipient with a Pickup

      If Staff needs to pick up an item for a recipient because they don’t have their Notification PIN, they are out of town, or they can’t get to the Smart Package Room to pick up their item, you can: At the Kiosk, enter your PIN or scan your Key Card. ...
    • Picking up a Package (Recipient or Staff)

      At the Smart Package Room kiosk, the Welcome screen appears, the system recognizes a presence and automatically takes you to the sign-in screen, or you can Touch to Begin. The Sign-in screen displays. Scan your QR Code in the upper-middle of the ...
    • Recipient Package Pickup Instructions

      Click below to download the Recipient Package Pickup Instructions.